ConnectWise Recognizes Radical Support for Outstanding Operational Efficiency
Roswell, Georgia, Dec. 06, 2007 – Radical Support, a full-service technology solutions provider has been recognized by ConnectWise, publisher of the IT industry’s premier professional services automation software, for outstanding operational efficiency. The award, presented during the third-annual ConnectWise Partner Summit held in Tampa, Fla., recognizes IT solution providers who leverage technology to dramatically enhance the business development, project management, client services and billing functions of their organizations as well as their end-user clients. Radical Support was specifically selected to receive this award because of its pioneering use of ConnectWise to deliver optimized efficiencies within their operations.
“By strengthening the interoperability of their front- and back-office operations, technology solution providers are better able to identify and pursue the best leads, successfully convert opportunities into winning deals, effectively manage and deliver promised services, and accurately track and forecast cash flow,� noted ConnectWise CEO Arnie Bellini. “Collectively, these improvements streamline business operations, but, more importantly, they foster an environment of greater team accountability – both internally and externally – that ultimately raises customer satisfaction. The winners of our annual Business Partner Achievements awards exemplify an unwavering commitment to operational and service excellence.�
“This award is a testament to our commitment of delivering consistent and timely IT support to our clients,� said John Mamon, Chief Operating Officer of Radical Support. “Our strong ties to ConnectWise have allowed us to leverage their technology to the fullest and effectively manage our customers’ technology needs. We are proud to be recognized as industry leaders and will continue to build upon our reputation of delivering outstanding support to our clients through investing in cutting edge technologies such as ConnectWise.�
More than 700 technology solution providers, exhibitors, and speakers from across the nation joined ConnectWise team members last month to examine current challenges and emerging opportunities in the IT industry. Attendees exchanged best practices via interactive breakout sessions while also hearing from top business experts regarding proven ways to grow their companies efficiently and profitably.
Most notably keynote speaker, Steve Wozniak, Apple Computer co-founder and Silicon Valley legend, shared his views on the technology industry’s past, present and future.
ABOUT RADICAL SUPPORT
Radical Support is a leading Atlanta, Georgia based Managed Support Provider (MSP) delivering managed IT services to small businesses. The company’s fixed-fee Comprehensive CareSM service combines on-site and remote management of all critical technology functions such as email management, offsite electronic backup for servers and desktops, virus and spam protection, VoIP, desktop support, and unlimited technology consulting. Comprehensive CareSM customers are supported by a live helpdesk and Network Operations Center for proactive network management. Radical Support’s industry leading unlimited support program puts their clients’ minds at ease. Visit http://www.radicalsupport.com for more information or call 770-542-0000.
ABOUT CONNECTWISE
ConnectWise is the leading Web-based professional service automation (PSA) software application designed exclusively for technology consultants, integrators and developers. More than 16,000 IT solution providers rely on ConnectWise to more efficiently integrate key business operations across the enterprise from business development and project management to client services and billing. The technology enables IT companies to drive greater accountability, operational efficiency, profitability and tighter systems integration. ConnectWise is the only PSA software to integrate with all leading managed services applications. Visit http://www.connectwise.com for more information or call 813-463-4760.
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