December 2007
In this issue

■  Letter from the President
■  Hardware Gathers Dust
■  Shortcuts in Word
■  Make Data Jump
 

Make Your Excel Data Jump

With the revolution of Office 2007, Microsoft has put a great deal of effort into helping you do your job faster and easier, and helping you get the information you need quickly and clearly. Nowhere is that effort more apparent than in Excel 2007.

One of the coolest new enhancements is the evolution of conditional formatting. Your data has an important story to tell, but in a worksheet with row after row of numbers it's not always easy to see patterns and trends. With conditional formatting, it only takes a glance to compare worker productivity, sales figures, product performance, or other measures that are important to your business. Excel 2007 makes it easier than ever to apply rich conditional formatting

Watch this demo to see how data bars, gradient colors, icon sets, and other conditional formatting can turn raw data into information you can act on.



I'm a great believer in luck, and I find the harder I work
the more I have of it.

Thomas Jefferson

Letter from the President

Company Update
During this Holiday season, we want to thank all of our clients for doing business with Radical Support and to wish you the very best luck for a prosperous New Year! It was a great year for Radical Support in 2007. We have grown in many aspects as an organization including size, quality and breadth of services.

Some of our accomplishments this year include hiring our 24th employee, revamping our website http://www.radicalsupport.com/,   surpassing 275 servers and 3000 workstations under management, improving our service delivery processes, formalizing our project and integration department and receiving a prestigious award for our industry leading operational efficiency.

We have some very exciting enhancements in store for our clients in 2008. Some of these include the introduction of our new "live" helpdesk, bundling of remote data backup and disaster recovery services into our plans and the launch of a high-availability server hosting platform from our data center.

I hope that you are as excited to receive the benefits of these offerings as we are to offer them to you. I would love to hear from you and I always welcome your feedback. You can reach me directly at 770-542-0041 or at jcarter@radicalsupport.com.

Merry Christmas,
John Carter


Don’t Let Unused Hardware Gather Dust

Have you found yourself gradually accumulating computer hardware that is not being used anymore? As you upgrade equipment, it is likely the older equipment has been piling up in a closet or some other out of the way place. However, out of sight, out of mind is not the best approach to dealing with old equipment. Don't store machines and peripherals for years until they are useless – it does nobody any good. Pass them along as soon as they are taken out of service and you know you will no longer need them.

 Given rapid advances in technology, hardware will not improve with age, so the sooner you give them away or donate them, the better. So, when it's time to upgrade your computer system, what do you do with your old equipment? Aside from just letting it gather dust, simply throwing it away is the worst solution for everyone. In fact, according to the U.S. Environmental Protection Agency, nearly 250 million computers will become obsolete in the next five years.  Read more


Shortcuts in Word

MS Word Logo on Screenshots

Use these character formatting shortcuts to save retyping in Word.

Take the shortcut! Whether you need to change the case or switch formats, it's easy with these Word shortcuts.

When preparing a Word document for publication, you want to spend as little time retyping as possible. Here are some shortcuts for reducing time spent editing text.

As you edit your document, you notice that all your headers are lowercase, when they should be initial caps. To make that change, follow these steps:

  • Hold down [Ctrl] while selecting the headers to be changed.
  • Press [Shift][F3].

Pressing [Shift][F3] twice converts the headers to all uppercase; pressing [F3] again brings it back to lowercase. Alternatively, you can press [Ctrl][Shift]A to convert a block of text to all caps, or press [Ctrl][Shift]K to convert it to small caps.

Then, you spot that the author has used the Underline button to underline selected text. While the Underline button is convenient to use, it underlines an entire selection, including the spaces between the words. If you don't want the spaces underlined, follow these steps:

  • Select the underlined text to be changed.
  • Press [Ctrl][Shift]W.

Read more

Radical Support
585 Colonial Park Dr., Suite 201, Roswell, GA 30075  *  770.542.0000
sales@radicalsupport.com   *   www.radicalsupport.com