December
2009
In this issue
■ Message from the COO
■ Social Networking
■ Your Memory in a Flash
■ Cash for Server Clunkers
■ Better Web Conference
■ Meet the Staff
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Meet
the Staff

Chris Black
Chris Black joined Radical
Support in October 2007 as an integration engineer. This
University of Georgia graduate has two bachelors' degrees in
Business Administration and Computer Science. He is currently
pursuing his master's degree in Business Administration. Chris
has 11 years of experience in the IT industry, specializing in
VMWare, firewalls and managed services.
Chris experienced marital bliss
this past summer. He married his longtime girlfriend Maria and
honeymooned in Jamaica. The happy couple reside in Fayetteville.
With a strong need for speed, Chris enjoys race cars and ATVs.
Fishing and camping are other favorite hobbies.
What would Chris do if he won
the lottery? Buy a new home and his ultimate car - a black
Ferrari.

We would accomplish many more
things if we did not think of them as
impossible.
-
Vince Lombardi
Just
for Laughs

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Message from the
COO
My
Early Christmas Present (and you can have one too)!
You know those stories
of something amazing that happened to you and you just have to
share it with everyone so it can happen for them too? Well this
is one of those stories!
So there I was working
along on my laptop, typing away as always when suddenly my
computer starts to act up. I reboot and the system identifies a
most dreadful scenario - bad sectors on my hard disk. There was
no warning, no fancy message, no indication whatsoever. In fact,
I dare say I took my laptop's reliability for granted. It just
happened - just like that - I had a crisis on my hands.
In spite of the fact I
have been in IT nearly my whole career, panic sets in. I think
to myself, what if it doesn't come back on? When did I last do a
backup? How much work or even worse, business (yikes) will I
lose as a result? Now don't make fun of me because if you
thought about it long and hard for a second, you would have the
same reaction. Losing everything on your computer is worse than
losing your wallet. A few bucks and cancelling some credit cards
is nothing compared to trying to reconstruct what might be years
of professional history, proposals, business contacts, email,
and the like. Just consider what would happen to you in that
case. . . just for a second.
Read more |
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Social Networking: Is
Your
Identity at Risk?
reprinted with permission from HP
The total number
of users on the social networking site Facebook has now
soared above the 200 million mark. Just to put that into
perspective: if Facebook were a country, it would be the
fifth largest on Earth, after China, India, the U.S. and
Indonesia. According to a recent report by ComScore, the
number of European Facebook subscribers has grown by 314%
over the past year to nearly 100 million users.
Due to the
site's popularity, many organizations (including HP) have
recognized Facebook's value in promoting their products and
services. And everyone from British actor Stephen Fry to
President Barack Obama has a Facebook page. Unfortunately,
many of the aspects that make Facebook and other social
networking sites so popular also make them a prime hunting
ground for identity thieves, online scam artists and
criminals.
However, there are a few measures you can and
should take to protect yourself.
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Your Memory in a Flash
by Mike Hogan
Used with permission from the Microsoft Small Business
Center
Portables: Everybody wants one. But with portables come
issues--issues of weight, inadequate runtimes and the trauma
that data can experience when the floor breaks a portable's
fall. As if those problems weren't enough, new notebooks
will be packing extra weight around the middle: Vista and
Microsoft Office Suite 2007.
Some claim that
a dose of Flash memory is all a portable needs to become a
highly functioning member of computing society.
Specifically, the latest generation of drives from Samsung
and Seagate put 128MB or 256MB of Flash cache in front of
your portable's platters so they don't have to spin up as
often to feed the processor. In fact, Samsung's MH80 drive
remains idle 99 percent of the time, says Andy Higginbotham,
director of hard disk drive marketing at Samsung.
This greatly
reduces wear and tear as well as the drive's vulnerability
to sudden stops. MH80's idle platters draw 70 percent to 90
percent less power than a traditional drive and generate
less heat, he adds, letting your notebook get by with a
smaller, cooler-running power plant.
Read more |
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Cash
for Server Clunkers!!
Have you been
waiting for just the right time to replace your aging
server? Well now might just be the right time! In
partnership with multiple firms, Radical Support can get you
cash for those older systems with our 'Cash For Server
Clunkers' program. You can apply the cash you will receive
to offset the costs of that server upgrade you have been
putting off!
We are all
dealing with tight budgets in these economically strained
times. It can be tempting to avoid new purchases, but
replacing an old server can reduce downtime, increase
productivity and even reduce energy costs. Upgrading your
server might also provide you help as a year-end tax
strategy too!
Now is a great
time to consider upgrading your server. Please contact your
Solution Advisor for more details or call 770-542-0000,
option 1.
5 Tips for a Better Web
Conference
by Christopher Elliott
reprinted with permission from the Microsoft Small Business
Center
Getting
comfortable with online etiquette - right down to the smiley
emoticons and acronyms such as "FWIW" (for what it's worth)
- can be a challenge. Even more daunting can be learning how
to conduct a successful online meeting.
But Web meetings
are good for your business. They can save you money on
travel, boost communication between workers and clients -
even increase sales. With these greater rewards come risks:
the chance that a misstep will cost your company a deal, or
worse, a client. (For a really funny rundown of all the
things that can go wrong during a Web meeting, check out
ConferZone's Web conferencing errors spoof.
It doesn't have to
come to that, of course.
Here are five things you need to
remember about online meeting etiquette that will help you
avoid an unnecessary loss. |