July 2010
In this issue
■ Message from the COO
■ End-of-Life Support
■ Internet Explorer 8
■ Etiquette Rules for a Brave
New World
■ Meet the Staff
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Meet
the Staff
Justin Burden
After growing up in the cold and
snow in Detroit, Michigan, Justin Burden appreciates the warmer
climate in Atlanta. Justin relocated to Atlanta two years ago
and joined Radical Support as an Engineer on our Help Desk in
September 2008.
After serving four years in the Air
Force, Justin worked in physical therapy but decided to turn a
love for computers into a career. He studied IT at the Community
College of the Air Force and is a few months away from earning
his Bachelor of Science in Information and Computer Security at
Davenport University. During the past nine years in this field,
he has specialized in hardware, system security and
virus/malware removal.
In his spare time from work and
school, this single dad enjoys martial arts, singing, song
writing, and sports. Basketball, golf, running and strength
training are his favorite sports activities.
What would Justin do if he won the
lottery? After tithing to his church and making sure his parents
have the retirement they deserve, Justin would invest, build his
dream house and travel the world. Not one to sit still, Justin
would like to do mission work and help others.
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Message from the
President
Virtual Cloud Infrastructure
 Being
industry innovators since day one has propelled Radical Support
success and now we are raising the bar even higher. This month
Radical Support announced the launch of our
Virtual Cloud Infrastructure which allows businesses to
easily, affordably and securely host all of their applications,
servers, desktops and data within Radical Support's state of the
art, SAS-70 Type-II certified data center.
The
Virtual Cloud Infrastructure allows companies to host all of
their everyday applications and data in an offsite network
infrastructure designed and managed by Radical Support. The
Virtual Cloud Infrastructure can provide standard business
applications like Microsoft Office, Microsoft Exchange Server
and QuickBooks along with more complex applications requiring
dedicated resources such as SQL, Oracle and SAP. Applications
are delivered to end-users, anywhere, anytime, via virtual
desktops or streaming application technology. The offering is
constantly monitored by Radical Support to deliver the highest
reliability, security and performance available in the industry.
Read more |
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Reminder -
Microsoft Products Reach
End-of-Life Support
If
you're still using Windows XP SP2 or Windows 2000 Server,
please be aware that they reached 'end-of-life support' with
Microsoft on July 13, 2010. In the event you experience a
problem on one of these products which would require
Microsoft's assistance, Microsoft may decline to assist us
in resolution.
Radical Support stands ready to help you with a planned
transition and upgrades. Please call your Solutions Advisor
to set up a time to discuss your options.
Paul Goldy -
770-542-0045
Allen Truett - 770-542-0049
John Carter - 770-542-0041
John Mamon - 770-542-0042 |
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5
Ways Internet Explorer 8 Helps You Get More Done
by S. E. Slack - used
with permission from
Microsoft At Work
I use Microsoft Internet Explorer all day long, every day.
I've arranged all the settings just how I like them, and
once I've done that I don't like to change. I'm the kind of
girl who just wants technology to work when I need it; I'm
not into installing all the latest gadgets and upgrades so I
can one-up my friends. So whenever I hear there is a new
version of Internet Explorer, my first reaction is, "I don't
need that."
Then I hear
about some cool new feature in the newest version and
curiosity gets the better of me. I give the new version a
try and I'm always impressed by how things just keep getting
better. Each version of Internet Explorer seems to be
faster, safer, and easier to use than the last. And it's
free. You can always download and install the latest version
of Internet Explorer for free from the Microsoft Download
Center.
Here are some
recently added features that'll make your browsing
experience more productive.
Read more |
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15 Etiquette
Rules for a Brave New World
Diana
Johnson
Sales and Marketing, Wood Networks
"O
brave new world that has such people in it!"- John
Savage; Brave New World, by Aldous Huxley
It is a brave new
world and technology is sometimes changing faster than we
can keep up. However unlike Huxley's fictional account of
the future, technology is bringing us exciting new
opportunities and we have the freedom to decide what is
appropriate or crosses the line. With that said, there are
some basic technology manners we should all remember.
■ Probably
the most basic, but most often forgotten rule is to
silence your phone in theaters, places of worship, and
meetings.
■
In this
age of electronic devices, if you want to let someone
know how important they are, try a face to face.
Read
more
I like to see a man proud of
the place in which he lives. I like to see a man
live so that his place will be proud of him.
-
Abraham Lincoln
Just
for Laughs
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